As some of you may know, we have recently been to the CSP Student Rep Development Weekend. Undoubtedly the best weekend in the CSP calender for students. It's a chance to meet new people, exchange ideas and to network (ooo, that dreaded word!) As PhysioLocker was created as a BIG IDEA campaign for the weekend by the North West Student CSP Reps, I think it's safe to say that the first ever post on the PhysioLocker website should be about the weekend and what we had learnt.
Day 1 – 7th February 2015
Ieuan Ellis & Karen Middleton
Having a voice and achieving strategic influence
Successful Influencing
1. Exerting Influence – If it is a dangerous situation then it is vital to report to someone of influence (higher band/manager)
2. Maybe it is something you just don’t understand – just ASK!
ASKING IS BETTER THAN MAKING STATEMENTS
By asking questions, you are reversing the power onto the person you are trying to influence. Always ask open questions :
Eg. “I was a little unsure to that treatment intervention, could you explain what you did and why?”
NOT “I thought that was wrong, this other treatment is right, isn’t it?”
3. Talk to other people – tutors, students, supervisors
4. Reflect on situations
5. DO NOT become aggressive and defensive
6. If you do not know the individual – You need to find out about the person (What are their priorities? Can you raise an issue that aligns with their issues?)
7. If you feel you are not influencing anyone, consider the way you are delivering!
8. If the person is resilient to change – there is a need for compromise and a need to develop a relationship of trust
You get one chance, so first impressions count
Student Questions:
“There is an obvious hierarchy of authority within the healthcare system. From a student’s point of view, would we be listened to as a trusted member of the team? Are there any tips you have that will help us raise our voices whilst not being scared that our voice will affect our placement grades”
- You need courage. Think – what is the worst that can happen? Give positive feedback to other members of staff and build up the trust.
Circle of Influence - We have a choice of where we want to focus all our energy.
Ieuan Ellis & Karen Middleton
Having a voice and achieving strategic influence
Successful Influencing
- The NHS and Physiotherapy is constantly changing – we need to start looking at challenges as opportunities.
- Put yourself in the shoes of the person you are trying to influence (why would it affect them? Why would they be interested? What will they have to do in order to make this change?)
- From the Francis report: “Medical students look at things with fresh eyes.” This applies to Physiotherapy students too. It is our opportunity when on placement to lift the moral of the trust.
- The most influential time to bring out change is in the first few weeks (of placement) or the first few years (of a job)
- As students, we are now starting to critically think and evidence base (a lot of health professionals are starting to feel scared of newly qualified grads/students
1. Exerting Influence – If it is a dangerous situation then it is vital to report to someone of influence (higher band/manager)
2. Maybe it is something you just don’t understand – just ASK!
ASKING IS BETTER THAN MAKING STATEMENTS
By asking questions, you are reversing the power onto the person you are trying to influence. Always ask open questions :
Eg. “I was a little unsure to that treatment intervention, could you explain what you did and why?”
NOT “I thought that was wrong, this other treatment is right, isn’t it?”
3. Talk to other people – tutors, students, supervisors
4. Reflect on situations
5. DO NOT become aggressive and defensive
6. If you do not know the individual – You need to find out about the person (What are their priorities? Can you raise an issue that aligns with their issues?)
7. If you feel you are not influencing anyone, consider the way you are delivering!
8. If the person is resilient to change – there is a need for compromise and a need to develop a relationship of trust
You get one chance, so first impressions count
Student Questions:
“There is an obvious hierarchy of authority within the healthcare system. From a student’s point of view, would we be listened to as a trusted member of the team? Are there any tips you have that will help us raise our voices whilst not being scared that our voice will affect our placement grades”
- You need courage. Think – what is the worst that can happen? Give positive feedback to other members of staff and build up the trust.
Circle of Influence - We have a choice of where we want to focus all our energy.
You don’t need to be an extrovert to make an influence/difference. Often, the thoughtful introverts are the people that make the biggest impact.
Reflect on why the change didn’t work and don’t be afraid to have resilience. Don’t be afraid to apologise if you are wrong.
Consider who you want to be around when asking questions
Be open minded and open to new ideas.
“Have the courage to speak. But also have the courage to sit down and listen.”
Sue Rees – Chair of CSP
Physiotherapy Works
Physiotherapy can have a role in reducing the challenges of the NHS
Current NHS challenges:
“Physiotherapy provides ‘pit stops’ for people on the ‘race track of life’”.
The 5Rs:
1. Reversal
Being fit and active, you can reverse the damage and get back to a healthy lifestyle
2. Resilience
Self-management and responding to own needs
3. Results
Reducing the length of stay
4. Responsive
To people’s needs and looking at the person holistically
5. Resources
Physiotherapy is cost effective. For each referral to physiotherapy, on average £25,000 is saved.
Physiotherapy prevents falls!!!
For every £1 invested in physiotherapy, £1.50 is saved across the falls pathway
So, how do we get there?
Early intervention bring outcomes
Rehabilitation restores lives
Physiotherapy can do this!!!!
Lucy Cocker
Graduate Perspective
Top tips gained from the talk:
What does it mean to be active?
INVOLVED, FOCUSED, ENGAGED, STIMULATED, ENERGETIC, MOVEMENT, COOPERATION, PROACTIVE, HEALTHY, MOTIVATION, TEAM WORK, COURAGE
The majority of the population have a poor understanding to what physiotherapy actually is.
What can we do to achieve a change on people’s perceptions of physiotherapy?
· Education
· Communication (e.g. Self-management)
· Promotion – Schools, social media, health professionals, education on interprofessional training at university
· Make your job title interesting (e.g. respiratory physiotherapist, neurological physiotherapist etc.)
Social Media
Twitter – Best for live debate and real-time listening
Facebook – Reaching the public and creating small private groups
LinkedIn – Building an online CV and a network of professional contacts
iCSP– Member only discussions
Twitter
- International –worldwide reach
- Interprofessional
- Non-hierarchical – voices are equal on twitter
- Immediate
- Conversation
You can listen to different perspectives, access and discuss latest research and ask for advice and opinions.
What?
- What do you want to do on twitter?
- What messages do you want to send?
Who?
- Use ‘@’ and then they receive your messages
- Make your name known
Personal
- What are you tweeting that interests you?
- Think before posting
- PhysioTalk – group twitter chats
Who to follow?
- Be strategic with who you follow
- If you are going on a specific placement, maybe follow important contacts for that area
Day 2 – 8th February 201
Dan Roberts
ECPTS
· 22 different countries involved
· Promote international student physiotherapy
· Physiocouch – free couch surfing for physio students
· World confederation for physical therapy
Date to remember: ER-WCPT Liverpool 2016 (11th and 12th Novemeber)
Ella Jennings
Championing CPD - CPD Habits is a good info website on CPD
Learning champions: Raising awareness and signposting, collaborating and leading, facilitating and supporting
Qualities to be a learning champion:
- Enthusiasm
- Interest
- Facilitation
- Sharing
- Networking
AND FINALLY - The PhysioLocker pitch
Daniel Roberts 2nd year UCLAN (left) and Mike Smith 3rd year University of Cumbria (right) delivering an excellent presentation to Jess Belmonte, Avis Gilmore and Greta Holmes.
Unfortunately, PhysioLocker did not win the Big Idea as "It is already very successful."
The winners of the Big Idea were the CSP reps from Scotland and Northern Ireland. They presented an issue with regards to funding students on placement (1/5 students wouldn't recommend Physiotherapy as a degree due to the financial implications!) Well done CSP S/NI!
- We would like to thank all the speakers from the weekend (Karen Middleton, Sam Boden, Ieuan Ellis, Sue Rees, Lucy Cocker, Janet Thomas, Dan Roberts, Ella Jennings, Greta Holmes, Avis Gilmore and Jess Belmonte)
Thank you for all the support with PhysioLocker and if you aren't already, join us on Facebook and Twittier
F - PhysioLocker
T - @PhysioLocker
Reflect on why the change didn’t work and don’t be afraid to have resilience. Don’t be afraid to apologise if you are wrong.
Consider who you want to be around when asking questions
- Public Influencing – Do you need a team of people around to make a bigger impact
- Private Influencing – Will it make more of an impact to privately talk to someone 1 –on -1?
Be open minded and open to new ideas.
“Have the courage to speak. But also have the courage to sit down and listen.”
Sue Rees – Chair of CSP
Physiotherapy Works
Physiotherapy can have a role in reducing the challenges of the NHS
Current NHS challenges:
- Aging population
- Keeping people fit to work for longer
- 66% older people live with long term conditions
- Functional not medical conditions are blocking hospital beds
- Maintaining independence
- Empowering population
- Transforming lives
“Physiotherapy provides ‘pit stops’ for people on the ‘race track of life’”.
The 5Rs:
1. Reversal
Being fit and active, you can reverse the damage and get back to a healthy lifestyle
2. Resilience
Self-management and responding to own needs
3. Results
Reducing the length of stay
4. Responsive
To people’s needs and looking at the person holistically
5. Resources
Physiotherapy is cost effective. For each referral to physiotherapy, on average £25,000 is saved.
Physiotherapy prevents falls!!!
For every £1 invested in physiotherapy, £1.50 is saved across the falls pathway
So, how do we get there?
- Connect – Look at people’s needs, talk about the power of physiotherapy
- Be innovative – use technology and new advancements (social media etc.)
- Be solution focused – Do not focus on the negatives and problems. Always think of a solution before highlighting the problem.
- Know local decision markers drivers
Early intervention bring outcomes
Rehabilitation restores lives
Physiotherapy can do this!!!!
Lucy Cocker
Graduate Perspective
Top tips gained from the talk:
- Perfect your elevator pitch – a 2 minute quick pitch of what makes you different. Try not to talk ‘physio’, think of the end result and relate it to the problems.
- Take any opportunity you can
- Do not let one person’s opinion affect your confidence.
- Use social media to network
- Don't be afraid to say 'no'
What does it mean to be active?
INVOLVED, FOCUSED, ENGAGED, STIMULATED, ENERGETIC, MOVEMENT, COOPERATION, PROACTIVE, HEALTHY, MOTIVATION, TEAM WORK, COURAGE
The majority of the population have a poor understanding to what physiotherapy actually is.
What can we do to achieve a change on people’s perceptions of physiotherapy?
· Education
· Communication (e.g. Self-management)
· Promotion – Schools, social media, health professionals, education on interprofessional training at university
· Make your job title interesting (e.g. respiratory physiotherapist, neurological physiotherapist etc.)
Social Media
Twitter – Best for live debate and real-time listening
Facebook – Reaching the public and creating small private groups
LinkedIn – Building an online CV and a network of professional contacts
iCSP– Member only discussions
- International –worldwide reach
- Interprofessional
- Non-hierarchical – voices are equal on twitter
- Immediate
- Conversation
You can listen to different perspectives, access and discuss latest research and ask for advice and opinions.
What?
- What do you want to do on twitter?
- What messages do you want to send?
Who?
- Use ‘@’ and then they receive your messages
- Make your name known
Personal
- What are you tweeting that interests you?
- Think before posting
- PhysioTalk – group twitter chats
Who to follow?
- Be strategic with who you follow
- If you are going on a specific placement, maybe follow important contacts for that area
Day 2 – 8th February 201
Dan Roberts
ECPTS
· 22 different countries involved
· Promote international student physiotherapy
· Physiocouch – free couch surfing for physio students
· World confederation for physical therapy
Date to remember: ER-WCPT Liverpool 2016 (11th and 12th Novemeber)
Ella Jennings
Championing CPD - CPD Habits is a good info website on CPD
Learning champions: Raising awareness and signposting, collaborating and leading, facilitating and supporting
Qualities to be a learning champion:
- Enthusiasm
- Interest
- Facilitation
- Sharing
- Networking
AND FINALLY - The PhysioLocker pitch
Daniel Roberts 2nd year UCLAN (left) and Mike Smith 3rd year University of Cumbria (right) delivering an excellent presentation to Jess Belmonte, Avis Gilmore and Greta Holmes.
Unfortunately, PhysioLocker did not win the Big Idea as "It is already very successful."
The winners of the Big Idea were the CSP reps from Scotland and Northern Ireland. They presented an issue with regards to funding students on placement (1/5 students wouldn't recommend Physiotherapy as a degree due to the financial implications!) Well done CSP S/NI!
- We would like to thank all the speakers from the weekend (Karen Middleton, Sam Boden, Ieuan Ellis, Sue Rees, Lucy Cocker, Janet Thomas, Dan Roberts, Ella Jennings, Greta Holmes, Avis Gilmore and Jess Belmonte)
Thank you for all the support with PhysioLocker and if you aren't already, join us on Facebook and Twittier
F - PhysioLocker
T - @PhysioLocker